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Posted on 07/01/2024


For four generations, Galloway Company has been delighting customers nationwide with high-quality industrial ingredients for sweet treats, sourced from local dairy farms. Under continuous family ownership, each employee is embraced as part of the Galloway family. This isn’t just a sentiment—we demonstrate this commitment by offering highly competitive pay, comprehensive benefits and opportunities for career advancement, treating every team member with the dignity and respect they deserve.

With a rich multigenerational history, a reputation for quality products, and superior customer relationships, we are a recognized leader in the dairy processing industry. We understand that to maintain this leadership, we must be the Employer of Choice by investing in our employees, to ensure our continued success and uphold our legacy of excellence. Galloway Company is the nation’s largest manufacturer of cream liqueur bases and sweetened condensed milk, and a specialist in frozen dairy dessert mixes.

With our recent growth, we have an opening for a Director of Operations. This position will set and oversee all strategies and goals for the operations team. This role involves working with the key leaders to create and execute programs, policies, and procedures that aid in achieving strategic and operational objectives. The Director provides guidance to their team on utilizing resources to fulfill strategic and yearly goals, and leads initiatives in food safety, personnel safety, and cybersecurity.

Primary Job Accountabilities and Responsibilities:

  • Ensure adherence and enhancements to the food safety management system and employee safety initiatives, while serving as a member of the Food Safety Team member.
  • Implement the Talent Management process to maintain and develop future talent in key operational roles. Oversee staffing of all plant and operations management personnel in a unionized work environment.
  • Oversee staffing, coaching, and development of the team.
  • Maintain operational compliance with all regulatory standards.
  • Address equipment issues/failures and execute resolutions promptly and effectively.
  • Guarantee that Plant Floor Operators receive proper training for all job tasks on all SOP’s and technical operating parameters.
  • Manage operational costs, including ingredient yield/loss.
  • Oversee the installation, testing, operation, maintenance, and repair of facilities and equipment.
  • Oversee various duties, such as report writing and review, expenditure approval, rule enforcement, and material/service procurement decisions.
  • Collaboratively set specific KPI targets.

Required Knowledge, Experience and Education:

  • A Bachelor’s degree. Preferably in Manufacturing Management, Operations Management or Engineering
  • Minimum of 7-10 years’ experience in a manufacturing organization, including managerial experience
  • Ability to work collaboratively with prior experience in executing operational plans
  • Highly developed leadership, management, interpersonal, communication, analytical, organizational, decision making, conflict resolution, negotiating, influencing and consultative skills
  • Solid computer skills to include MS Office applications

Galloway Company offers an attractive and competitive compensation and benefits package, which includes health insurance, quarterly bonus program, wellness programs, 401k Plan with company match, paid time off, life insurance, STD/LTD, Employee Stock Purchase Plan and much more.


If you are interested in applying for the Director of Operations position at Galloway Company, please follow the Apply button prompts to complete an online application and upload your resume.

Upon receipt of this information, you will receive an invitation to complete a Culture Index Survey, this is required to move forward in the recruiting process. Resumes will be reviewed once the Culture Index Survey is completed.

Galloway Company is an Equal Opportunity Employer. Galloway Company does not discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant’s consideration for employment on a basis prohibited by local, state or federal law. Galloway Company will not discriminate against any applicant for employment because of age, race religion, color, disability, sex, sexual orientation or national origin.


Neenah, WI

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