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Posted on 11/14/2023


Galloway Company is a local family owned and operated specialty dairy product manufacturer specializing in concentrated blended fluid milk processing. We sell nationwide, supplying quality dairy desserts, sweetened condensed milk, and beverage bases. Galloway Company’s unmatched quality and service is reflected in our industry leadership position in the products we sell as well as the services we provide to support our products and our customers.

Come grow with us as a Lab Manager.

If you’re motivated and enjoy working in an environment that promotes innovative ideas, provides opportunities for leadership and project management and you possess a drive for continuous improvement, we encourage you to apply. You will be in a just-in-time, fast-paced work environment where you can gain the skills you need to achieve successful results at both an individual and team level. Galloway Company is FSSC 22000 certified in Food Safety.

Position Purpose:

The Lab Manager will provide leadership, development, and management of all aspects of the production lab including personnel, equipment, and processes. Ensures that lab operations follow the company’s quality & food safety requirements; in addition to complying with customer, regulatory and GFSI certification requirements for quality, safety, reliability, accuracy, and precision.

This position will execute all directives for their area of responsibility. The Lab Manager has direct responsibility for Lab Operations and decision making associated with quality testing and root cause analysis of quality issues. The Lab Manager oversees all lab operator actions, decisions, and outcomes, and is responsible to communicate with the QA Manager and operations directly, for quality issues.

Primary Job Accountabilities and Responsibilities:

  • Ensures all Quality and Food Safety policies, programs, and procedures are followed by all lab team members.
  • Provides the appropriate leadership, participation, and support to each process area regarding quality & food safety issues. (i.e., troubleshooting, audits, inspections, GMPs, HACCP, documentation)
  • Responsible for the evaluation and selection of appropriate test methodology with QA Manager and QA-RD Director oversight.
  • Oversees contract lab sampling and submission flow.
  • Oversees lab generated test results and lab quality records.
  • Tracks, troubleshoots, and reports to QA Manager all ingredient, product, and environmental monitoring test results obtained from the production lab and/or outside laboratories.
  • Responsible for the leadership, management, and development of lab team members, including but not limited to development and implementation of training programs and execute proficiency testing to ensure competency of laboratory team.
  • Manages and maintains a thorough G.L.P. laboratory environment.
  • Collaborates with Operations partners to identify and resolve issues of non-compliance and prevent opportunities for reoccurrence.
  • Oversees maintenance of the lab. related test equipment, and equipment validations, including recommendations for equipment needs, calibration, service/repair.
  • Responsible for ordering supplies for the laboratory and testing needs.
  • Collaborate and implement/update lab and quality SOPS.
  • Functions as a Qualified Individual for verification of assigned Preventive Controls for food safety.
  • Understands and utilizes Business ERP, IT, QA programs for data test management for Lab Operations, Quality Assurance, and Food Safety functions.
  • Attends daily 8 AM huddles for the plant as needed.
  • Manages lab documentation, records, and logs appropriate incidents in digital systems.
  • Flexibility in hours – some weekend/holiday work may be required; cover off-hours customer COA’s and lab questions.
  • Participate in internal quality GMP audits.
  • Participate in internal, external, and regulatory audits/inspections regarding lab operations/results.
Required Knowledge, Experience and Education:

  • Bachelor of Science degree in the sciences, Chemistry, Microbiology, Biotechnology, food science, or other consumables related science required.
  • Minimum of 5 years’ experience as a lab lead/tech within a food production facility
  • Previous supervisory experience highly desired
  • General knowledge of FDA and WDATCP regulations and CFR’s pertaining to food manufacturing
  • Possess excellent analytical abilities and capable of grasping key points from complicated issues. Must be a critical thinker.
  • Developed skills in leadership, management, interpersonal relations, communication, decision making, conflict resolution, influencing and transferring of knowledge.
  • Experience with GFSI certification is desirable.
  • HTST Pasteurization and Aseptic Certification desired.
  • Working knowledge of laboratory testing equipment, test, and validation methods
  • Experience in a union laboratory setting a plus.
  • WDATCP Industry Supervisor Approved/Trained
Company Core Values:

  • Honesty – Caring about People
  • Commitment – Develop People, Develop Processes
  • Nimble – Innovation
  • Empowerment – Improvement, Accountability, Measurement
  • Pride – Focus on the Customer
We provide an attractive Midwest location. The Fox Valley is located on the western shores of Lake Winnebago, offering the outstanding quality of life found in mid-sized communities along with the outdoor activities of a lakeside location. We are a fun, family-oriented organization.

Galloway Company offers an attractive and competitive compensation and benefits package, which includes, health insurance, wellness programs, quarterly bonus plan based on company profit, 401k Plan with company match, paid time off, profit sharing, quarterly bonus payout, life insurance, STD/LTD and much more.


If you are interested in applying for the Lab Manager position at Galloway Company, click on the Apply button to upload your resume and complete an online application.

Upon receipt of this information, you will receive an invitation to complete a Culture Survey. Resumes will be reviewed once the Culture Index Survey is completed. Galloway Company is an equal opportunity employer.

Galloway Company is an Equal Opportunity Employer. Galloway Company does not discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant’s consideration for employment on a basis prohibited by local, state or federal law. Galloway Company will not discriminate against any applicant for employment because of age, race religion, color, disability, sex, sexual orientation or national origin.


Neenah, WI

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